At our company, we deliver advanced Data Network Infrastructure services powered by cutting-edge technology, with over 1,750 Points of Presence (POPs) across Egypt. Recognizing the critical nature of our services, we offer a comprehensive Service Level Agreement (SLA) for contracts of at least one year
Guaranteeing 24/7 support from the moment of activation, no matter the location.
Our certified team is committed to rapid issue resolution, with frontline support backed by experienced engineers to ensure efficient handling of all customer inquiries. Additionally, our dedicated Monitoring team oversees network circuits and conducts quarterly satisfaction surveys to maintain the highest service standards. Our Customer Care division, staffed by skilled engineers, focuses on prompt issue resolution to keep your business running smoothly.